how will salestar™ connect benefit your business?

Key challenges

At the turn of the millennium, Plimsoll Publishing, a UK risk management consultancy, warned that a mild recession could put almost a third of all mobile communications companies in the UK out of business and this has sadly proven to be the case. Over 65% of mobile phone companies were rated as being at ‘high risk’, ‘not strong’ and not knowing how to sustain a successful business.

This view still holds true today, as our own research shows that a large percentage of mobile phone businesses are running highly complex unique business processes without the benefit of specialist software solutions. This makes them less efficient, more error-prone and more likely to be affected by economic downturns as they do not have the controls and processes in place to grow their businesses and take full advantage of business opportunities.

Increase revenue

Fast and easy access to real-time information anywhere anytime via the web or in the system helps you identify new sales opportunities, and publish new deals to your preferred sales channel at the click of a button. The versatile salestar connect product matrix deal board can be configured to sell different handsets with consumer or business tariffs, attach kit fund or cash back, accessory bundles, content, and 3rd party services such as new insurance policies, and to market quickly and provide business-building levels of customer support and service based on your target market – consumers, SMEs, corporate clients, or dealers.

Increase ARPU

salestar™ connect t-point is the first in the mobile phone industry to provide one single point that a retailer, cooperate sales member, or call center personnel can connect up to multiple suppliers instantly and seamlessly, and sell their services and content in real time to their customers while selling and activating a connection.

Reduce Fraud and Financial Risk

Every function embraces this philosophy within salestar connect, from the core elements of the sales work flow and connection wizard, to downloading prices from d-point, procurement, warehousing and fulfilment . It starts with integrated credit checks on consumers, approval systems for dealers, scanning and attaching of proofs and tracking of phones, sim cards and connection agreements by unique serial numbers. This theme continues to finally making certain that correct commissions are collected by the dealers and distributors via the automated commission reconciliation system and the appropriate level of commissions are paid by the distributor to the dealer via the automated self billing system.

Data Security

We appreciate your client data is of paramount importance to your success and in most times is considered a huge competitive advantage. To protect this data, security is the bedrock of the salestar connect business solution providing you security at data, user profile, function and process levels with a complete audit trail.

Reduce costs

No more costly multiple upgrade efforts to maintain system compatibility when you add new functions, and recurring customisation will not take place as the salestar connect road map addresses the requirement of mobile phone businesses and can be tailored to meet your individual requirements.

Reduce data entry work

Day-to-day data entry of price books for tariffs, handsets, and content will be eliminated by another salestar connect enovation - d-point. It seamlessly communicates and interacts with your suppliers and customers on predefined business rules and automatically downloads all related data and pricing for publication.

Improve customer relationships

Integral customer relationship management with key information such as churn rates, ARPU, claw backs, and links back into your billing or accounting system arms your team with relevant company-wide data for stronger sales and support.

Maintain your IT solution as your company grows

Why put up with solutions you’ll outgrow? The answer is our branded salestar connect service options. It will grow with you. With this say goodbye to slow software performance, outdated information, limits on data storage and confining limits on the number of simultaneous users and locations.

Get clearer, instantaneous insights

salestar connect dashboards deliver revealing snapshots of key performance indicators, for unprecedented real time day-to-day control. For example, you can build real time information outputs on number of connections, penetration rates, return ration to sales, and connections based around your business drivers.

Intelligent business critical alerts

salestar™ connect business solution features the most powerful proactive business alert system ever developed for the mobile phone business.

Improve efficiency

One centralised data repository dramatically boosts efficiency by providing the right information to the right people and eliminating redundant data entry.

Open Architecture

salestar connect can be easily integrated with solutions from other Independent software vendors.

Get up and running fast

Take advantage of the sales connect specialised pre-configured workflow processes for mobile phone business enabling easy implementation - and get up and running in just weeks.

Support multi-currency transactions

Business transactions can be conducted and reported in multiple currencies.

Run your business with just one business management solution

salestar™ connect business solution can include the following integral components: sales, customer information, distribution, purchasing, inventory management, and commission reconciliation.

Improve Cash flow

Reduce inventory while fulfilling stock requirements on a timely basis, with automated ordering and dispatching, not losing sales opportunities but releasing funds for business development. The salestar connect solution considerably improves your cash flow position also by optimising the way cash back, kit fund, and commission processes run in your business.

Enhance customer service

With the help of wizards, and rapid throughput of the sales process with filtering and barcode reading, integrated credit checks, and the automated generation of all sales documentation, the staff at the retail shop can better focus on providing a service to the customer. Call centre staff can provide the correct deal to the customer. The corporate sales team can build relationships and provide solutions. The distributor can better manage and develop their dealer base. One thing common to all of them is that they do not need to waste time on mundane day to day monitoring of tasks and processes in order to provide a better service to their customers.